News

31.10.2011
We participated in a nationwide autumn seminar of the Association of Secretaries of urban and municipal authorities of the Czech R... more
14.09.2011
We offer new educational program focused on mentoring and the implementation of the adaptation process in your office.The educatio... more
12.09.2011
E-learning education portal AQE Academy (www.academy.AQE.cz) has successfully completed the 1,000 employees of public sector organ... more

We accentuate quality enhancement in the public service via CAF model

In relation to the current needs formulated by the public sector organisations for quality and efficiency enhancement of their services, AQE advisors a.s. is offering the establishing of quality control model: "CAF - Common Assessment Framework"

The Common Assessment Framework, further as „ CAF model ") is based on the presumption that excellent results in the organisation's performance in its relations towards citizens/clients, employees, and the society are achieved upon the control over strategy and planning shared by employees. This model, as the only one, is fully supported by the Ministry of the Interior of the Czech Republic, quality management is performed by the Department of Efficient Public Service.

Self-assessment in the CAF model offers the authority an opportunity to learn more about itself and provides an initial analysis of the work of entire authority.

If you already have the CAF model implemented we offer consultancy in terms of its further development, as well as assistance for participating in the Awards of the Ministry of Interior for quality and innovation in public service.